This position handles all request for account record production served on the bank by law enforcement, attorneys, federal or state agencies for a subpoena, search warrants, Medicare/Medicaid, or customer direct requests. Under minimal supervision this position will interpret and process these requests while ensuring the privacy of the confidential bank information following applicable bank regulations. Expected to give accurate quality and respond within given timeframes. Coordinates the daily assignments to other staff members. Individual should demonstrate ability to multitask, effectively identify potential risks to escalate when necessary, own issues through completion and provide a high standard of service.
Firstrust Bank is an Affirmative Action Contractor and is an Equal Opportunity Employer.