Firstrust Bank

  • Assistant Manager

    Location US-PA-Conshohocken
    Job ID
    2019-1870
    # Positions
    1
    Pay Status
    Salaried / Exempt
  • Objective

    The Assistant Manager for our Whitemarsh location will provide friendly, efficient, and effective service to all customers while maintaining a profitable operation.  This person will supervise and direct the daily operations of the branch including branch staff and daily/weekly sales goal reporting, compliance and metrics. 

     

     

    Firstrust Bank is an Affirmative Action Contractor and is an Equal Opportunity Employer.

     

    Minority/Female/Disabled/Veteran

     

     

    Responsibilities/Duties

    • Champion all sales, service and Firstrust strategic initiatives. Partners with all areas of the Bank to provide seamless service to our customers.
    • Ensure compliance with all Bank policies and procedures and federal regulatory guidelines.
    • Ensures compliance with all audit and security procedures.
    • Accountable to meet all inside sales and service goals for the branch.
    • Monitor the branch performance as it relates to goals on a daily, weekly, monthly and quarterly basis.
    • Assist in developing tactics to ensure the branch is meeting monthly loan, deposit, income and expense goals.
    • Demonstrates teamwork through flexibility and maintains effective communication with other departments to achieve Community Banking objectives and goals.
    • Responsible for ensuring the staff knows and complies with all audit policies and procedures.
    • Communicates to staff on new policies and procedures.
    • Provides guidance and direction to the team through coaching and counseling including constructive feedback and direction.
    • Continuously looks for ways to improve the overall team performance.
    • Will act as liaison between branch operations and the branch staff. 

    Essential Functions

    The Assistant Manager must have strong listening and verbal communication skills for extensive telephone work and person to person interaction. The position requires excellent interpersonal, analytical and problem-solving skills. While performing the essential functions of this position, Assistant Manager may be required to drive a motor vehicle to travel to client locations and events. The employee must move and position object/materials to set up branch events etc.  The employee must be able to lift up to 20 lbs. of materials to be moved to branches and events. The employee needs to communicate and exchange information with all levels of management, clients and outside vendors. The employee must apply and estimate analytical data for trends and reporting purposes. Also must have the ability to function in a financial institution/branch environment and utilize standard office equipment including but not limited to: PC, fax, copier, telephone, currency counter, etc.

     

    Knowledge - Skills & Abilities

    • High School diploma, or equivalent, required.  College degree preferred.
    • Minimum of 2 years’ management/supervisory experience with strong preference to experience from within a banking environment.
    • Must be a team player and leader who can drive a team to exceed goals in sales and service.
    • Must have a thorough knowledge of Bank audit policies, branch operations and procedures.
    • Excellent PC Skills, preferably Microsoft Office
    • Excellent analytical and problem-solving skills
    • Ability to learn and sell bank products and services.
    • Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: PC, fax, copier, telephone, postage machine, etc.
    • Strong listening and verbal communication skills

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