To ensure timely and accurate completion of daily SBA, Construction and ABL Loan Operations production tasks. Perform advanced daily production tasks as needed or directed by unit manager. Provide first level assistance to unit staff members and customers including the research and answering of complex loan structure, system and compliance questions. Coordinate staff cross training and maintain a current procedures manual. Offer suggestions to unit manage for process improvements. Participate in software upgrades including developing / performing test scenarios, analyzing / documenting test results and documenting process and procedure changes. Keep unit manager apprised of unit performance. Act as a back-up for all unit processes and unit manager.
Firstrust Bank is an Affirmative Action Contractor and is an Equal Opportunity Employer.
While performing the essential functions of this position, the employee may be required to ascend/descend stairs and work atop a small ladder to store and retrieve files. The employee will need to position self to lift up to 20 pounds of materials for file maintenance. The worker sits most of the time, however, some amount of mobility is necessary to accomplish tasks. The ability to communicate and exchange information verbally and written is required. The incumbent will operate a computer terminal and phone with repetitive motion, while analyzing or preparing data. Temperature changes may occur during the work day in the office setting.