Firstrust Bank

HR Specialist

Location US-PA-Horsham
Job ID
# Positions
Pay Status
Hourly / Non-Exempt


The HR Specialist performs limited generalist duties in support of the programs, policies, procedures of the HR Department. Either in conjunction with the HR Operations and HR Business Partner teams or directly, is responsible for select processes in general HR areas such as compensation, recruitment, hiring/ terminations, wellness and benefits. Acts as the program manager for cyclical HR processes including the annual performance review, compensation processes, benefits enrollment and the Wellness program. Provides centralized support for department administrative duties such as invoices, maintaining employee files, supply ordering, and HR budget management.   Incumbent will provide higher level administrative support to the SVP, Human Resources with the development and coordination of sensitive reports and analysis.


Firstrust Bank is an Affirmative Action Contractor and is an Equal Opportunity Employer.




  1. Assists in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services.  Directs customers to the appropriate person to open account.  Actively sells and promotes corporate products to potential and existing customers.  Possesses knowledge of corporate products and services to suggest products.
  2. Administers Family Medical Leave and personal leave programs.
  3. Ensures that all unemployment information is completed and submitted in a timely fashion. and escalates, as appropriate. Keeps HR Business Partner abreast of status and escalates, as appropriate.
  4. Manages workers compensation claims by submitting claims and functioning as liaison between employee and Workers Compensation insurance provider. Keeps HR Business Partner informed of status of claim and escalates, as appropriate.
  5. Coordinates schedule for and conducts benefits orientations; maintains supplies of benefit materials. Periodically, participates in new employee orientation. 
  6. Wellness Program Management: Acts as the lead for execution of wellness program activities; works with vendor on all marketing collateral; communicates ongoing challenges and events to the employees; assists SVP with annual planning process.
  7. HR Program Management: Manages the end to end administrative flow of the annual compensation process, ensuring spreadsheets are distributed and returned to appropriate managers and HR team to ensure timely decision making and processing; assists the Benefits Manager with managing the annual cycle for benefits enrollment.  Acts as central point of contact for audit and insurance related requests, coordinating appropriate HR response in accordance with respective deadlines.
  8. HR Executive Support: perform special projects and other administrative duties as directed by the SVP, Human Resources.  Supports the SVP, HR in managing the fulfillment of general requests from employees and management; assists with financial analysis related to benefits and compensation management and quarterly HR meetings with executive management.
  9. Centralized Department Support: greets visitors and provides excellent service by responding to internal and external inquiries with prompt and accurate information, while maintaining confidential information.  Maintains HR files and all HR related postings.  Prepares and distributes monthly information (e.g. new hires, promotions, employment anniversaries, education courses taken and other personnel information).  Orders department supplies.  Assists the HR department team with administrative tasks, as requested.
  10. Secures approval as appropriate and processes all HR related invoices in a timely and efficient manner; manages and reports on HR budget.
  11. Under the direction of the Payroll and Benefits Manager, reviews and processes invoices for all employee insurance plans to include: Health, RX, Life, Short and Long Term Disability, Dental and group voluntary plans for Firstrust and subsidiaries, as necessary.
  12. Employee New Hire / Termination Process Support: Prepares and mails new hire packets; tracks the receipt of all required paperwork including policy acknowledgements; distributes new hire orientation e-packets, track statuses and ensures new employees have completed all related processes; initiates termination checklist for all separating employees, and tracks completion of all items; notifies various internal departments (including HR & Training) of all employee hires, terminations and transfers.
  13. Updates and maintain years of service reports. Process service recognition letters for the CEO (on a monthly basis); ensures ee gifts are distributed in a timely manner; initiates management communication for milestone events, ensuring appropriate planning is in place.
  14. Processes verifications of employment and mortgage loan application inquiries; assists with preparing, getting authorization and the data integrity of Change of Status forms in advance of processing timelines; assists with maintaining personnel information by updating employee personnel file, filing documents, and maintaining HTTP log

Essential Functions

This position functions independently and in collaboration with SVP, Human Resources and appropriate members with the department and makes decisions for routine to moderately complex HR administrative activities, keeping the SVP, Human Resources informed of the nature and direction of assignments.   Once acclimated to this diverse role, the HR Specialist is expected to perform work with limited direction from the senior executive, possess thorough knowledge of the organization, make sound judgments on a day-to-day basis regarding assigned and ad hoc duties.

Knowledge - Skills & Abilities

  • 10+ years progressive professional senior or executive level administrative experience supporting HR processes; 3+ years direct HR operations roles a plus.                                                                                                                        
  • Bachelor’s degree, HR certification and experience in the Financial Services / Banking industry is a plus                                    
  • Professional experience, confidence and presence to effectively handle interpersonal relationships and sensitive HR issues; the ability to maintain strict confidentiality
  • Excellent written and verbal communication skills; ability to interact and communicate with people at all levels, both within and outside the organization
  • Ability to work with great accuracy and be detail oriented; excellent analytical skills, ability to interpret data and share results in a meaningful manner
  • Demonstrated commitment to quality service, to personal accountability and to achieving results; self-motivated, positive, flexible and mature
  • Strong organizational skills; must be able to manage multiple priorities and competing deadlines
  • Intermediate to advanced computer skills including all MS Office products (Word, Excel, PowerPoint, Outlook) required; HRIS, Ceridian / Dayforce, iCims, Halogen systems experience a plus.


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