Firstrust Bank's Ardmore Branch is in need of an enthusiastic and experienced Universal Supervisor/Head Teller. This person serves customers by being the single point of contact for walk-in customers, fulfilling sales, service and referral needs for a seamless customer experience. Monitors customer service transactions and provides work direction to other Universal and Teller staff. Supervises the traditional teller service area to ensure customer service and compliance objectives are consistently met. Guides and trains other Universal and teller employees; meets work and cost standards; completes balances; records night deposits; maintains security; protects and promotes bank’s image. Duties will include operating a teller terminal; cross-selling Bank products; processing customer and Bank transactions; handling large sums of cash and maintaining assigned limits; cash settlement; supervisory responsibilities in support of branch leadership and goals, as well as other related functions/needs. Outgoing and proactive with strong listening and verbal communication and able to engage a customer in conversation and identify opportunities for bank products/services to meet customer
Firstrust Bank is an Affirmative Action Contractor and is an Equal Opportunity Employer.
Minority/Female/Disabled/Veteran/all other Protected Statuses
Supervisory/Sales & Service
Best in Class
Quality Customer Service